Help and FAQs
What do I do if there's an issue with my order?
If there is an issue with your order, please fill out the ‘contact us’ form with your: name, order number, what the issue is, a description, and a photo if applicable. We will reply as soon as we can to resolve this.
How much does delivery cost?
You can find out about our delivery costs under our Delivery and Returns page!
What is your returns policy?
You can find out about our returns policy under our Delivery and Returns page!
How long will my item(s) take to dispatch?
Please refer to our Delivery and Returns page for more information on dispatch times.
Can I exchange an item?
Unfortunately, at this time we will not be offering exchanges.
When will my item arrive?
Please refer to our Delivery and Returns page for more information on delivery times.
How can I pay for my order?
From our payment options, you can choose from a variety of payment options including debit/credit card payments, paypal and others.